Please carefully read the Terms & Conditions for the different Mei Photography Services.
The General Terms & Conditions can be found below. For specific experiences, please click on the relevant link at the bottom of this page.
GENERAL TERMS & CONDITIONS
Thank you for booking with Mei Photography. I am looking forward to your big day and excited about Capturing the Moment to create beautiful artwork for your home.
Please read through and make sure you fully understand the following terms and conditions of this booking. If you have any questions, please don’t hesitate to get in touch.
For the purpose of this contract; an agreement is defined as a “contract for services” between a client or customer and the photographer “Mei Photography”. For clarification, any references to the Photographer’s client or “photographs” or “images” means all photographic material published by Mei Photography, including but not limited to, prints, transparencies, digital files or any type of electronic material.
This agreement contains the entire understanding between both parties. It supersedes all prior and simultaneous agreements between the parties. The only way to change or add to this agreement is to do so in writing and signed by both parties
The 1998 Copyright, Designs, and Patents Act (http://www.legislation.gov.uk/ukpga/1988/48/contents) assigns copyright to Mei Photography. Mei Photography asserts her statutory rights to be identified in the circumstances as set out in Sections 77-79 of the aforementioned act and any amendments or re-enactments thereof. Mei Photography retains full copyright of all photographs at all times throughout the world. Mei Photography retains the right in all cases to use any photographs in any manner at anytime, anywhere in the world to advertise or promote her work.
You may not copy the photographs taken under this contract, or allow copies to be made electronically, photographically, or by any other means without prior written consent of Mei Photography.
- SOCIAL MEDIA AND PERSONAL WEBSITES
The watermarked, web-sized digital images supplied as part of some photography packages are available for you to share electronically with family and friends provided that the watermark remains fully intact and visible. This includes social media sites such as Facebook, Instagram and Twitter. Family and friends are also welcome to share these images under these conditions.
All images used and shared on the internet should be credited to Mei Photography. This includes images purchased with print licenses.
Please note that the web-sized photographs are not suitable for printing nor is this permitted under the 1998 Copyright Act.
- PRINT LICENSES & HIGH RESOLUTION IMAGES
Print licenses are included with event photography sessions and are available for purchase for images taken in portrait sessions. High resolution images suitable for printing will be supplied. These images should not be used for sharing online or on social media.
Payment of the booking fee and total cost can be made via direct bank transfer or via Paypal.
Payment for any additional prints must be made at the time of ordering and can be made via direct bank transfer, Paypal or cash.
- BOOKING FEE
A fee of 50% of the session cost is required at the time of booking in order to reserve the date. This fee is non-refundable with the exception of a cancellation made by Mei Photography (please see details below). This covers the time spent to arrange the booking, plan the session and any questions in the lead up to the session.
Please note that your session date is not confirmed until the booking fee is received by Mei Photography.
- TOTAL COST
The total cost (remaining session cost and travel cost) of the appointment is required 7 days prior to the appointment.
This payment covers all photography at the appointment, professional editing, prints (including their postage and packaging) and any digital images as outlined in the photography package selected and “Session Description” above.
- CREATIVE LICENCE
Mei Photography shall be granted creative and artistic licence in relation to the choice of locations and poses used. Mei Photography’s judgement on photographic style and the number of photographs taken shall be deemed correct. Some photographs may not be possible due to changes in weather conditions and the availability and willingness of subjects. Mei Photography will do her best to honour requested photographs but does not undertake to guarantee any specific picture nor incorporate any specific background, location or group arrangement. Mei Photography does not bear responsibility for knowing the importance of particular guests.
It is the client’s responsibility to realise that the photographer will shoot and select photographs based on her viewpoint of the day. Should the client wish to receive a higher quantity of photographs focusing on certain aspects of the day e.g. more guests/family over detail shots, this should be made clear to the photographer prior to the day.
The photographer cannot be held responsible for any images deemed unsatisfactory if the client has directed elements of the shoot not recommended by the photographer. This includes location, final image choice, time of shoot and other variables.
The photographer will not be held responsible for any ruined photographs due to guests’ (or any other) flashes; or any other causes outside of the photographer’s control.
- IMAGE PROCESSING
Mei Photography will have full control over which images are chosen for processing, and how they are processed. Examples of this style can be seen at www.meiphotography.co.uk. Mei Photography will provide a combination of colour and black and white images based on what the photographer deems is the correct balance.
Further and extensive retouching or digital manipulation is available to the client as an optional extra.
If Mei Photography has to cancel the appointment for reasons beyond their control (injury, sickness, death etc.), their liability shall be limited to a full refund of all monies paid (including the Booking Fee).
However, every effort will be made to supply a photographer/s of equal skill and similar style.
If the Client cancels the appointment a refund policy exists up until 5 days prior to the reserved date at which point the Booking Fee will be retained by Mei Photography.
If the Client cancels the appointment within the 5 days prior to the reserved date, a full or partial refund will be considered but not guaranteed and the Booking Fee will be retained by Mei Photography.
In the event of a postponement, then, subject to Mei Photography’s availability, all monies paid may be applied to the new appointment. In this case, the total fees chargeable shall be the fee which applies at that time (e.g. if a special offer was booked and then postponed to a date where it has expired, then the offer price will no longer be valid and the client will be charged at full price).
This agreement is for one postponement only. Any further postponement will be considered a cancellation and Section 6 – Cancellation will come into effect.
- POSTPONEMENT DUE TO WEATHER
If the appointment has to be postponed by Mei Photography due to adverse weather conditions a new, mutually agreed appointment will be made. In extreme circumstances where the photography session is time-specific, a full or partial refund will be considered, but not guaranteed.
If the client is late for the appointment but still within 15 minutes of the contracted start time, Mei Photography will honour the booking but there will be no additional time allowed as standard.
Please note that by being late there will be a direct impact on the number and range of images taken during the session.
- TRAVEL & ACCOMMODATION
The client agrees to pay all of the photographer’s travel and accommodation expenses (more than 70 miles from photographer’s base) unless agreement has been reached previously and decided by the client and the photographer simultaneously.
- PERSONAL PHOTOGRAPHY
Mei Photography requests that other people do not take photographs during the session.
If this does occur, Mei Photography cannot be responsible for unusable shots due to distractions from other people’s cameras (i.e. eyes being closed / looking in other direction / flashes from different cameras) and other circumstances beyond the photographer’s control.
- HIGH RESOLUTION FILES
High Resolution files for personal use are included in some packages (see “Agreed Package”) and available for purchase after the session. Please note that these files are only for use by the buyer as named in this contract. They may not be shared with others without express written consent from Mei Photography and a small charge for this privilege may apply. Unauthorised use of the images by other parties will incur a charge at a premium rate.
The digital files remain the legal property of the photographer. Clients are not permitted to re-edit or alter digital files (JPEGs) in any way.
It is recommended that any images supplied to you on USB be backed-up on hard drive and resaved to new media once a year to help ensure readability. Mei Photography cannot guarantee the reliability of any media that is not in their possession.
When printing digital images, careful consideration should be taken when choosing a supplier. Mei Photography works closely with digital printing companies to ensure the prints are true colour and the right proportions on high quality materials. Mei Photography accepts no responsibility for the print quality of images from suppliers but is happy to advise and recommend companies to work with.
- A LA CARTE PURCHASES
Mei Photography will have your images available within 8 weeks from the photography session. At this stage you are welcome to choose your image(s) for any included print(s) according to the agreed package and identify any others you would like to add to your print order.
Please note that all web-sized images for sharing will have a small watermark of the Mei Photography logo. Any print items will be free of watermarks.
- ADDITIONAL PRINT ITEMS
Clients are then welcome to order further print items from their photo shoot for a period of 12 months after the appointment. To do so, please get in touch via email. Print costs will be charged at the current rate at time the order is placed. After this 12 month period, the images will be archived and clients can ask about further prints but they will not be guaranteed.
Canvas prints, framed prints, printed photo-books and other novelty print items are also available. Please contact me or see website for details and costs.
- POSTAGE & PACKAGING FOR ADDITIONAL PRINT ITEMS
Postage and packaging of the included print(s) is included in the original price.
Additional costs will be added depending on size and number of prints. Canvas prints and framed prints will incur £30.00 postage costs. Collection on a mutually suitable date is free.
- INDEMNITY, INSURANCE AND FORCE MAJEURE
Neither party shall be liable for any breach of its obligation resulting from causes beyond its reasonable control. Causes deemed to be beyond reasonable control shall include: Death or serious injury of a close family member; Injury to or illness of the Photographer personally. Each of the parties agrees to give notice immediately to the other upon becoming aware of an event of force majeure such notice to contain details of the circumstances giving rise to it.
Mei Photography takes the utmost care with respect to exposure, transportation and processing of photographs; including using professional grade equipment and professional grade backup equipment. However, in the unlikely event of the client’s photographs being lost, stolen or destroyed for reasons within or beyond the photographer’s control, the latter’s liability is limited to the return of all payments received for the event package. The limit of liability shall not exceed the contract price stated herein. The limit of liability for a partial loss of originals shall be a prorated amount of the exposures lost based on the percentage of total number of originals. Your statutory rights are not affected.
Mei Photography and clients agree that photographer is not responsible for any damages, emotional or otherwise.
Mei Photography has full Public Liability and Professional Indemnity Insurance with Aadukai Insurance.
Mei Photography will not discuss, store or use any personal information about you other than the photographic images taken during photography sessions and your contact details (name, email, telephone number & address).
Your contact details will remain on file for one year after your session and you have the option to sign up for the Mei Photography eNewsletter here: https://www.meiphotography.co.uk/contact/sign-up/ Mei Photography may contact you regarding future offers and opportunities. If you would like your details to be removed before the year term, please do not hesitate to contact me at firstname.lastname@example.org.
Mei Photography will not disclose any material or information communicated to her for the purposes of photography to any third parties. These details will not be made available to third parties. Should you wish to have your details removed from our database, please advise us in writing or via email.
Mei Photography will not display or share images or photographs of a minor under the age of 16 or anyone protected under the Protection of Vulnerable Groups Act (2007) without the express written consent of the parent or guardian. If you have any concerns, issue or complaint about any image or photograph on the Mei Photography website (www.meiphotography.co.uk), Facebook page (www.facebook.com/meiphotography) or Instagram account (@Mei.Photography) please write to me directly at email@example.com. All requests for information; or any complaint will be responded to within 5 days of receipt.
- HEALTH & SAFETY AND CHILD PROTECTION
All photography sessions are fully risk assessed including any lighting and props used. The photographer has over 10 years experience working with children and has is a PVG scheme member under the Protection of Vulnerable Groups Act (2007). Copies of risk assessments and PVG membership certificate can be seen upon request.
- COMPLAINTS PROCEDURE
Mei Photography is a member of the Society of Wedding and Portrait Photographers and the Society of International Nature and Wildlife Photographers and is held accountable to their codes of conduct (www.thesocieties.net).
Please address any complaints to Mei Photography by email or telephone as per our contact details. We will endeavour to respond to any complaint within 2 working days of receipt.
Links to each experience are in the process of being updated for GDPR. Thank you for your patience.